WRAP ACCOUNTS
In a desire to gather more accounts from individual investors, brokers and their firms have instituted the use of wrap accounts. By definition, these are accounts where money managers invest and manage a group of investments consisting of stocks, bonds and cash funds for a set annual fee. There is at least $50 billion in the wrap market to date and it's growing tremendously.
The initial intent, and probably the major continuing aspect of such accounts,
is to allay the fears of stock and bond purchasers that a single broker would
merely be trying to sell products solely for the commission. As differentiated,
wrap accounts charge the overall account an annual fee irrespective of how
often the stocks within the account are bought or sold. Commissions are not
charged to the investor. As one adviser stated, by removing the firm's vested
interest in commission based products, its advisers would retain more objectivity
and flexibility in structuring and moving client investments. Fees generally
range from 1% to 3% (100 to 300 basis points) of the account value- perhaps
2% to 3% for equity accounts and from 1.25% to 1.75% for income accounts.
The charges are also usually based on a sliding scale similar to that of
break points on mutual funds- the larger the account, the lower the overall
fees. Brokers may also discount the fees to better customers (20% to 30%)
or when they simply want to gather additional accounts. The fees are split
between the broker offering the account to the client, the money manager
and the wrap account provider. Such splits may provide that one third goes
to each party or perhaps 50% going to the broker dealer and the other 50%
split between the money manager and the provider. A further split, provided
by the WSJ noted the following breakdown on a 3% fee on a $100,000 account.
$750 went to the money manager; $750 to the broker; $600 to the brokerage
firm; $400 paid for the manager selection and $450 went to cover custody
of securities and clearing charges.
NOT ALL BROKER DEALER FIRMS ACTIVELY SOLICIT WRAP ACCOUNTS
When a broker sells product inhouse, all fees are essentially retained by
the broker dealer firm. But with wrap accounts, some of the fees go outside
of the broker dealer firm to the managers and custodians of the wrap account.
Therefore some firms are concerned that extensive use of wrap accounts by
their brokers may lead to reduced income for their own firm. Though the use
of wraps is increasing dramatically, it is unknown what bottom line financial
impact will actually be felt by broker dealer firms- particularly the smaller
ones whose income is from higher commissionable products.
FEES VS. COMMISSIONS
Viewed simply by overall charges, wrap account fees may not be that much
different than those charged by an individual broker. The average or acceptable
commission charge that a major firm expects from their successful broker's
accounts averages around 2% to 3% per year. When charges exceed 3% on an
ongoing basis, the NASD (National Association of Security Dealers) is apt
to scrutinize the account for irregularities and excessive trading.
CONSUMER NOTE: Though a broker may give a discount on a transaction, or where
the fees on a confirmation appear to be very small, the facts can be very
misleading. Brokers may make VERY large fees through the sale of "market
maker" stock- those stocks where the broker dealer firms has an inventory
and acts for its own account. In such cases, total compensation may be over
10 times that received under a "normal" stock sale. However, due to the structure
of the market maker category, the total compensation (the term compensation
is different from the term commission) is within NASD guidelines- though
it may well have created a conflict of interest and the sale of a potentially
unsuitable investment. It is sometimes very difficult for consumers to understand
what has actually happened within some of these transactions and skepticism
is advised.
EXPERTISE
If the issue and concern of cost of cost is excluded, the investors motivation for a wrap account is the supposed added expertise and objectivity of a professional money manager. The manager of such an account is not subject to such "sales" requirements of a broker nor to the sales of products which the firms wishes to sell that day or week (because it might have an excess inventory, a sales trip is offered, etc.). The manager can decide what to do solely on the movement of the market and the individual stock selections of the industries he understands or analyzes. But not only is the review conducted for the initial purchase, but supposedly is ongoing. This continued monitoring of the portfolio is probably the greatest benefit to the consumer, since it is rare that either consumers or stockbrokers do this on a continual basis. No major stock firm has, to my knowledge, required their brokers to actively monitor client investments to be sure they meet or exceed certain quarterly benchmarks. Further, few brokers have the time- perhaps even fewer have the requisite knowledge and skills- to continually monitor investments they sell. This may be seen by the background comparisons of many wrap managers versus brokers. Wrap/asset based managers will have/should have significantly greater education, attainment of specialized designations (CFA- Chartered Financial Analyst being the most pronounced though others may apply) and have recognized achievement in the marketplace (hopefully) through industry awards. Additionally, and as stated, they are universally more objective in their recommendations while brokers, as a group, are almost always required to be positive in their approach and techniques. For example, prior to the October 1987 crash, brokers' buy recommendations outnumbered sells by 16 to 1. Even after in 1990, buy versus sells were still about 7 to 1. Wrap/asset based Managers are oblivious to such emotionalism- or at least should be. Therefore, wrap accounts monitored by competent advisers are a way of reducing the sales presentations of brokerage firms while increasing visibility and objectivity. Supposedly, this approach to the investment/investor would provide high returns and at an acceptable risk.
Recognize an issue in the above. Managers of accounts are involved in the analysis of one type of fund or asset type- growth, income, international, etc. They are not necessarily- in fact almost assuredly not- practicing asset allocation. That's the real key to your success and is addressed separately.
BROKER QUESTIONNAIRE
The degree of risk an investor is willing to take is a key element in the
selection of the firm, the fund manager and the types of funds being utilized.
It is absolutely incumbent on the broker to make sure the investor understand
the risks. While all brokerage accounts require an investor/client questionnaire,
the completion is insufficient, by and of itself, as an indicator of risk.
The broker must have the personal skills and knowledge to ferret out the
underlying assumptions of risk that the client will take. This has proven
to be a major contention in arbitrations as regards the suitability of a
particular investment for a client. Since such reviews are usually impersonal
and take place over the phone, they rarely are that indepth (nor are really
required to be by SEC rules). Further, they seldom encompass an analysis
of any documentation by the client. This is particularly true if the husband
is only present to open a joint account- or where the wife's input is essentially
nonexistent. The broker must be careful if the husband demands- or is able
to talk the broker- into a portfolio that is too risky considering past
experience and investment size and net worth (See
Pyramid of Funds and
Pyramid of Investments). What may seem
OK initially may haunt the broker years later where the wife (or other
beneficiary) files an action against the broker for not using conservative
investments or requiring her input. Similar scrutiny, I submit, is also required
when a broker touts "safe" investments for retirement when he/she has not
properly analyzed the clients needs or does not have the requisite skills
to begin with . It is incumbent that the broker follow the rule of "know
thy client". As such, brokers should not always do what the client
wants. It's what the client SHOULD DO or NEEDS TO DO that are the controlling
factors.
Other areas that the broker must analyze is the time horizon for such investing.
The shortest time frame should probably be no less than three to five years-
though that varies by the amount and type of stock and risk the investor
takes. Shorter time frames may encounter poor economic conditions where the
stock values drag down the overall account value. Longer term strategies
invariably provide the greater return through stock appreciation. That is
again identified by returns and volatility for stock indicated in many other
areas herein. The broker must also determine the investment objectives (growth,
income, speculative, etc.). Part of this determination is through a review
of age, health condition, marital status, income, other assets, net worth,
estate plans and other considerations. Such review should be also more
encompassing (as already addressed) than a simple stock account if for no
other reason than the size of the account is usually fairly large- and so
is the liability if something goes wrong.
Based on the asset allocation mix, the broker and firm must conduct a wrap
manager search reflecting expertise within the allocation defined. Many firms
such as the large brokerage houses- may already have a (or two or three)
manager(s) that they have researched and require be used. Shearson and Merrill
Lynch are the two biggest firms with billions in such accounts of their own.
Other smaller firms, particularly the independent broker/dealers, might allow
the broker to select from several outside managers the broker dealer firm
has reviewed. Such due diligence of asset managers may consider the returns
the manager has posted for his/her type of fund (income, growth, international)
against a benchmark index known by most investors. The S&P 500 index,
the Solomon Bond Index and the EAFE index for international funds are just
a few. The review must also consider the time frame- two, five or ten year
periods- assuming the manager has conducted fund/asset management for such
a time. Obviously, the review could utilize a hypothetical evaluation
based on the manager's investment formula and strategies for a previous time
frame if the manager has a short or nonexistent track record. However, these
are usually seen as very poor substitutes for true experience and should
be severely discounted for credibility- if used at all. In my experience,
I wouldn't bother with them at all. Additionally, figures can be distorted.
Some firms may use indexes more favorable (lower) that their returns (Wilshire
5000, Russell 2000, Dow Jones, S&P 400, S&P 100). Further, the returns
for the 1980's reflected one of the strongest growth periods for decades
and there are few advisers suggesting that the 90's will be as strong. Perhaps
the choice of stocks by some managers was reflective solely from this market
and not by expertise alone. And lastly, during this same period, many advisers
did better than the S&P 500- but is the manager being reviewed one of
the top 5% or 10% in his/her category or just against the one index? One
can still surpass certain indexes and still be in the bottom of overall returns
and capability as compared to other managers. It might behoove brokers to
do some independent due diligence on such managers. In fact, it might be
good to take the client to one or two of the managers selected and let him/her
make the final choice. Though perhaps too cumbersome and confusing at times,
it may actually solidify an account. These personal reviews should, regardless
of who is in attendance, determine more than just the return background of
the adviser. How long has he been there has already been addressed as a major
concern, but how long he might stay there is certainly another concern. Has
he/she skipped from one firm to another frequently? Or perhaps the firm itself
has a tendency to fire managers at a whim. Does the manager actually conduct
day to day operations or leave them to underlings? How many hours does he
work? How many days per month or year is spent on company sites interviewing
chairmans, presidents and visiting plant sites? For example, Peter Lynch
was not only good, he worked hard- up to and over 80 hours per week. He also
frequently visited company presidents. Though this was not all the reasons,
certainly the two should play a part in a managers selection. All this is
extremely important- more so to the client than the broker- but the brokers
livelihood and trust is on the line.
In addition to these requirements, the program must also provide a system
to collect custodial fees, allow for trading of stocks (again, for small
broker/dealers, the trading and commissions may have to go through their
account), provide for client reports (at least quarterly for good reporting)
and monitor the performance of the manager.
But after all is said and done, is it actually worth while to take the advice
of a broker and engage a manager through a wrap account? Though most investors
are probably correct in circumventing the investment capabilities of their
broker (save for an extensive verifiable track history), perhaps other
investments might produce acceptable results at less costs. The initial benchmark
for comparison is the S&P 500 index. A no-load fund such as Vanguard's
500 index mutual fund also has low annual management fees and has been used
by the author on several occasions. First, the mere use of this index means
that, during the last five years, 85% of equity fund managers did not meet
this return. Recognize that 85% of professional managers do not, over time
beat the index. But also recognize that if one is aware of economics and
asset allocation, it is possible to at least meet the average with potentially
lower risk.
WRAP ACCOUNTS
(1994) Here are some additional comments from Investment Advisor regarding some of the apparent and perceived problems with wrap accounts. First, quite obviously, is the high fee. Yes it can be negotiated down, but most small investors may not be given much reduction. It is usually cheaper to use a no load mutual fund and pay an adviser separately. That almost always is less expensive. Nonetheless, clients have been pouring an estimated $70 to $80 billion into these accounts with the major wirehouses accounting for 60% of that total. But a number of client redemptions have occurred nonetheless as they probably look to lower cost alternatives now that the market surge has cooled. This is particularly true of bond accounts. You can only charge so much with these until you see a loss. That's because with interest rates so low, any high expenses/fees can eat returns to nothing. Accounts under $500,000 are usually charged 3%, from $500,000 to $1,000,000, the charge might be 2.75% to 2.85%. Only when one gets over $1,000,000 may the fees drop to the institutional level. Secondly, not that many managers will beat the market in the first place so as some have seen their returns below the S&P level, they are opting to bail out as well. Other advisers note, as do I, that proper asset allocation simply isn't available with small accounts- some say under $500,000. Another critic notes that some reps- those that "help" a client select a manager- are really just selling the hot product of the day. They are selling the hot manager. They steer the clients into putting down answers that lead them to choose the manager the consultant likes. I think selling a particular hot manager puts the client relationships at risk and could sour the process."
There is another tricky problem here that the industry has addressed previously. And that is trying to get the information about the actual returns and expenses. They don't have to file the same information as a mutual fund- and many don't become Investment Advisors. Many publications have tried to get the info for the past two years and have found it severely lacking. This year they noted, once again, "we found the overwhelming majority of wrap managers not only unwilling to provide performance data, but also unwilling to provide the sort of basic information requried for clients to understand what is actually going on". Caution advised.
WRAP FEES: How is the 3% commission on a $100,000 account
paid? $750 to the money manager; $750 to the broker; $600 to the brokerage
firm; $450 to pay for manager selection and $450 to cover custody and clearing
charges.
NEW MUTUAL FUND WRAP ACCOUNTS: 1996 In an intent to grab more of the marketplace, B/D firms are heavily focusing on mutual fund wrap accounts. Instead of a 3% charge, they apparently opting for a 1.5% wrap. This will unquestionably come down due to competition- at least from professional advisers who are now dropping under 1%. That said however, we still are left with the main crux for wrap accounts of stock or mutual funds by a B/D firm and its brokers. Unless there is some additional knowledge attained separately by the broker, there is so little provided in licensing training or, from my exposure to date of continuing education, that it makes little sense to pay 0.50%, never mind 1.5%.
Privately managed accounts: (NY Times 2003) Assets in separately managed accounts amounted to $398.7 billion last year. But the accounts usually have higher fees than mutual funds, and less-affluent investors may not receive much personal attention because advisers typically allocate most of their time to wealthier clients.
Most separately managed accounts sold through brokerage firms are actually miniaturized versions of master portfolios assembled by mutual fund companies or other investment managers.
A computer program ensures that each investor's individual portfolio tracks a master account. Though the adviser has the power to adjust a portfolio to meet individual needs, the notion that advisers are selecting shares with each investor in mind is, for the most part, a myth. (I say a joke. Further the whole issue is clouded with the element that an "advisor" has the capability and competency to actually understand diversification, alpha, beta, correlation and more.)
The average expense ratio of a stock mutual fund is 1.57 percent, according to Morningstar. That compares with an average of 2.05 percent for separately managed accounts.
Many smaller separate accounts are not well-rounded portfolios, but instead stress a particular strategy like large-cap value or small-cap growth which can be extremely volatile.